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BY THE QUAY is not happy unless you are happy. We stand behind all of our product line, and if there is a problem, we want to know about it! We use Ebay as a means of advertisement and have had many wonderful online transactions. Ebay uses a check and balance system called "member feedback". To read our feedback, simply click here and we're sure you'll buy with confidence!
By The Quay will refund the complete purchase price of any Consumable Art product as long as the unused portion is returned.
By The Quay will replace the product or refund the complete purchase price on any documented damage or breakage of any Good Directions Products.
By The Quay will replace the product or refund the complete purchase price on any of the ornamental iron that is broken or damaged in shipping.
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By The Quay